Mailing Address:
P O Box 428
Kenton OH 43326
Office Address:
175 W. Franklin St. Suite 220
Kenton, OH 43326

Agency Hours: 8:00 a.m. - 4:30 p.m. Monday - Thursday
8:30 a.m. - 2:30 p.m. Friday
Phone: 419-674-2269
Toll Free: 800-320-2148
Fax: 419-673-1417

Name Title Email Address
Jessica Billenstein Receptionist / Customer Service Jessica Billenstein
Amy Spradlin Case Manager Amy Spradlin
Lori Vermillion Case Manager Lori Vermillion
Betsy Peoples Case Manager Betsy Peoples
Crystal Spearman Administrative Specialist Crystal Spearman
Amy Rolander Legal Clerk / Seek Work Coordinator Amy Rolander
Shanna McElree Legal Asst/Supervisor Shanna McElree
Laura Rogers Director Laura Rogers

Other Contact Information

Child Support Payment Central
P.O. Box 182372
Columbus OH 43218-2372
(Include your name, Social Security number, SETS case number and Court Order number on all payments)

24-Hours SETS Interactive Voice Response Unit (VRU)
Access using your social security number and your PIN number
Website: Office of Child Support's Case/Order Payment Information System

PIN Reset Center
30 E Broad St, 32nd Floor
Columbus OH 43215-3414
Phone: 800-686-1556
Fax: 614-995-7159 or 614-728-5070
To reset your PIN number

Ohio E-Quickpay Debit Card
Information on deposits and card balance

Direct Deposit
Contact your financial institution for deposit amount. No statements are issued by the child support agency.

Credit Card Payments
Accepts MasterCard, Visa and Discover.

Bank Account Debit Payments